ITCrats provides high end consulting services in the banking, financial services, and payments domain. Our consulting and professional services include business analysis, project management, solution architecture as well as advisory services. Our domain experts (business analysts, project managers, solution architects) work with our customers to understand their needs and advise on the available options to make an optimal decision.
Managed services are the practice of outsourcing on a proactive basis certain procedures and functions intended to improve operations and cut expenses. Managed services are an alternative to the break/fix or on-demand outsourcing model where the service provider does on-demand services and bills the customer only for the work done.
ITCrats managed service offer the customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider is the service provider delivering the managed services. The client and the managed service provider are bound by a contract, service-level agreement that states the performance and quality metrics of their relationship.
Today, field and support service organizations are being challenged to replace traditional service offerings, where technical services are provided for a fixed price, to new models where revenue is earned by delivering positive customer outcomes. The biggest problem with confronting this challenge is a short-term financial one. As the operating models are transitioned, the service organization will find itself unable to deliver on short-term financial commitments, as well as generate the investment dollars needed to enable a successful transformation. Meanwhile, customer expectations will continue to increase, and the company’s executives will impose aggressive (sometimes irrational) cost objectives on the service organization to fulfill commitments to shareholders. This scenario leads to predictable and unsatisfactory results for all.
ITCrats offers flexible staff augmentation services and provides clients with on-demand skills and resources and becomes an extension of your IT/Business.
Professional technical and managerial talent. The deep pool of talent Short or long-term engagements. Effective delivery combination of quality, speed, and innovation. Placements that cover local, national and global needs with highly specialized and difficult to find professional and management positions at the mid-to-senior level. Talent management solutions aid the planning, acquisition, and optimization of an organization’s talent.
CORE SERVICES
Unlock potential lies in ITCrats Enterprise data management service. Enterprise Data Management service offers accurately define, integrate, and effectively retrieve data for both internal applications and outer communication. EDM service mainly focuses on the development of accurate, consistent, and transparent data. EDM Service highlights data clarity, granularity, and meaning and is concerned with how the data is integrated into business applications as well as how it is passed along from one business process to another. At ITCrats, we help you reduce administration, storage, development, and server costs while delivering one of a kind performance for highly available transactions and operational analytics.
Data analytics is the technique of analyzing raw data to make conclusions about that information. Data analytics mainly emphasize on the techniques and processes that have been automated and streamline into mechanical processes and algorithms that work over raw data for human utilization. Data analytics techniques can reveal metrics that would otherwise be lost in the mass of information. This information can then be used to enhance processes to increase the efficiency of the business and ROI of the company. We trust in numbers and data. Numbers always have an important story to tell and we at ITCrats, give voice to your data by delivering information management, BI, and analytic solutions.
ITCrats provides a secure and fast transaction processing environment across the entire card and payment industry value chain for customers and merchants. We offer a secure, PCI compliant framework for card issuing, switching, and merchant acquiring. Our combined experience covers all facets of cards and payments life cycle. We command experience of over 20 years in this domain that has been cultivated through engagements with issuers, acquirers, schemes. Our front-end services focus on the digital customer journey and offer capabilities like mobile payments, eCommerce solutions, data analytics, and dashboarding.
Applications built to help your business run efficiently and to help you grow. It makes no sense if you have to work harder to use or that solution or often struggle handling the issues it creates. ITCrats Application development services go through a process of planning, creating, testing, and deploying an information system, also known as the software development life cycle. Applications are also often developed to automate and seamlessly some type of internal business process or processes, build a product to address common business challenges, or to drive innovation. In this digital era, many organizations are looking for custom solutions to support their individual business needs, and to be on par with cutting edge technologies by developing powerful applications that are scalable, secure, and easily maintainable.
Salesforce is as Software as a Service (Saas) CRM. Salesforce.com helps you to manage customer relationships, integrate with other systems, and even build your apps. Salesforce tools help you to create a custom solution as per your business requirements. ITCrats boost productivity increase revenue and enhance the visibility of your business with salesforce. we streamline your workflow, reduce cost, integrate, and control information assets with salesforce data integration services.
The term "cloud services" refers to a wide range of services delivered on demand to companies and customers over the internet. These services are designed to provide easy, affordable access to applications and resources, without the need for internal infrastructure or hardware. From checking email to collaborating on documents, most employees use cloud services throughout the workday, whether they’re aware of it or not.
ITCrats make legacy systems more agile and efficient using intelligent automation, industrialized assets, specialized skills, and global delivery capabilities. ITCrats legacy modernization expertise helps you to reimagine your core IT infrastructure with agile and resilient legacy modernization solutions to meet increasing business demands and mitigate transformation risks. ITCrats helped clients across industries with our breadth of modernization services including legacy system modernization, legacy application modernization, legacy system support, legacy application migration, legacy software support, and legacy software modernization.
ITCrats aims to provide a proven set of services to help organizations wherever they are on their Cloud journey starting from Strategy & Architecture, Analytic Solutions, Data Science, Data Lake, Managed Services, and Training. The fact that rapid changes in technology, adoption challenges, and immature support capabilities often create confusion for data and analytics leaders. With years of experience in Data and Analytics, we bring to the table successful deployments, defined processes, robust tools, and proven expertise to effectively manage, monitor, and maintain your data platforms.